Terms and Conditions

Prices and terms are liable to change without notice. All shipments will be made at prices prevailing at time of shipment. Orders requesting shipment beyond delivery schedules may be assessed a price increase.

We pledge to our customers that we will not release personally identifiable information about our customers, at any time, through any means, to any vendors, or other third parties without your expressly written permission. Personally identifiable information includes information such as your name, address, phone number, e-mail address that is unique to you. Anonymous information such as site usage information, domain names and/or IP Addresses or browsers visiting our sites, is utilized for site visitation tracking information, and is aimed at bettering our presentation of site pages to our customers.

Ordering Procedure

Searching for a Product

By using the menu on the top of the page, you can browse MaterialHandlingCarts.com by product category. You can also search for a specific item by using the "Search" box, also located on the upper top on every page of the store. To learn more information about a specific product, click on the "Product Name" link and you will be taken to the item's product detail page.

Shopping Cart

You can place a product in your shopping cart one of two ways. You can click the "Add to Cart" button located to the right of each product on the product details page. Once an item has been added to the cart, you can continue shopping or click the "Checkout" button to complete your order. To remove an item, simply click the "View Cart" button which is located on the top right side of every page of our store. This will take you to the shopping cart where you can choose to "Remove" an item.

Checkout

When you're ready to complete your order, be sure to review all of the items you've placed in your shopping cart. Once you have determined which items you want to purchase, click the "Checkout" button.

Shipping & Billing Information

After you click the "Checkout" button, you will need to provide your billing and shipping address, (be sure to note: your billing address must be entered exactly as it appears on your credit card statement). You will then choose a shipping method, and select your method of payment. We accept Visa, MasterCard, American Express, Discover Card, and PayPal.

Submitting your Order

Be sure to review all of the information you provided, and make any necessary changes before clicking the "Place Order" button. Once you place your order, you will receive an email with your confirmation number. As a courtesy, we will also send you a confirmation e-mail once your order has shipped.

Tax Policy

MaterialHandlingCarts.com is required to collect sales use tax on products and shipping and handling charges in the state of Wisconsin.

Quality Policy

Please inspect merchandise immediately upon delivery and report any damage. Damaged or lost merchandise claims must be filed with the carrier within 10 days of receipt of goods. Once the product leaves any of our warehouses it becomes the property of the customer. Please follow these steps when receiving products:

1. Check your counts. If you are short a package, please note it on the carrier's delivery receipt.
2. Give a detailed inspection for damage. If the carton even appears to have damage anywhere, make sure you open and inspect your goods thoroughly. If there is damage, note it on the delivery receipt and call Customer Service immediately. Please note damage on delivery receipt but don't refuse the shipment!